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CANCELLATIONS

If you wish to cancel

Cancellation fees levied by travel suppliers can only be confirmed on the date your cancellation notice is received so if you wish to cancel your booking please let us know as soon as possible. All cancellations must be sent in writing to Inspire before departure.

If you book a special offer Package (for example, a flight and hotel), the cancellation terms and conditions may be different to those given above. Due to the discounts offered on these packages, the refund may be lower depending on the supplier, the amount of the discount and the date you cancel your booking. We will tell you whether you are booking a special offer package when you make your booking.

Please note that certain scheduled flights and especially low cost carriers do not allow for tickets issued by them to be changed and does not offer a refund of the price paid in the event of cancellation. Please refer to the terms and conditions of the individual carrier for details.

 

If we change or cancel your booking

We do not intend to change or cancel any of your travel arrangements once we have accepted your booking. However, from time to time it may be necessary and we reserve the right to do so. If a travel supplier changes your booking (for example, the flight schedule changes), we will deal with it in line with their terms and conditions.

If you have booked a package and we or a partner make a significant change to or cancel your package, we will try to provide you with another package of the same or better quality at no extra cost to you, or another package of a lower quality.

You may claim back the difference in cost or cancel your booking and we will provide you with a full refund, subject to suppliers terms and conditions.

You may also be entitled to compensation unless a cancellation arises because of unusual and unexpected circumstances beyond our control, the consequences of which could not have been avoided even if we had taken all reasonable care (for example, industrial disputes, hostilities, political unrest or natural disasters), or unless you fail to pay any amounts you owe, subject to suppliers terms and conditions.

Looking for your very own tailor-made holiday? Talk to our experts

Our team of travel experts are able to guide you through the myriad of destinations and options to find your perfect hidden retreat. Enjoy the experience of creating your dream escape with your dedicated travel agent who will provide recommendations to suit you individually.

If you're looking for more inspiration, check out our brochure.
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